Analytics

Usage Analytics

View detailed metrics about how your Agent is being used:

Filters Available: - Date range selector (custom start/end dates)

Reported Metrics: 1. Total User Messages
Count of all messages received from users

1. Total Workflows Executed
   Number of workflows triggered

2. Total Agent Time
   Cumulative processing time spent by the Agent

Conversation History

Review past interactions with your Agent:

Displayed Information: - 📅 Timestamp of each chat - 📱 Source channel:
- Email
- Voice
- Call
- Chat interface - ⏱ Agent processing time

Interactive Features: - ▶ Expand any conversation to view full transcript - 🔍 Search box to filter chats by:
- Keywords in messages
- Specific dates
- Channel types